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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nicole Stoltz

May 26, 2023

5  out of  5 rating by Nicole Stoltz
"I am very pleased with the patience and time they put into finding what I was exactly looking for..I am glad I am now customer and am happy I switched my insurance to State Farm..Thank you again"

Pamela Becker

May 26, 2023

5  out of  5 rating by Pamela Becker
"Always prompt to help with our needs. Provided with a smile and great customer service."

Sherri Thuston

May 25, 2023

5  out of  5 rating by Sherri Thuston
"Easy to reach and work with!"

Isaac Shelton

May 19, 2023

5  out of  5 rating by Isaac Shelton
"Great service,friendly,reliable, and they take care of their people"

Andrew Karlzen

May 18, 2023

5  out of  5 rating by Andrew Karlzen
"They were very responsive, when asked questions, I got good responses so I didn't have issues when it came to figuring out what I wanted to do. Provided quotes quickly to look over which allowed me to weigh my options on what insurance I could get for my needs alongside checking the amount to pay which removed the guess work and provided a pdf of the policy for me to look at."

toussaint anderson

May 9, 2023

5  out of  5 rating by toussaint anderson
"Super easy. Super simple. Never have a problem getting any coverage I need and they handle small changes immediately. I have all 3 of my cars through them. Hoorah!"

Shayne Phillips

May 6, 2023

5  out of  5 rating by Shayne Phillips
"Ryan's customer service is phenomenal! I truly appreciate him helping me find a better price for car insurance! And on top of that renters insurance and the price was still lower than what I was paying before I switched."

Phi thoang Ngo

May 4, 2023

5  out of  5 rating by Phi thoang Ngo
"Very good services"

John Brown

April 28, 2023

5  out of  5 rating by John Brown
"Man, state farm has been a huge help out to me an answering all my questions an always gettting back with me in quick fast and a hurry. So glad i switched to them. Thank you!"

Gino Federici

April 28, 2023

5  out of  5 rating by Gino Federici
"Because of the lack of service/follow-up from Liberty Mutual about my car insurance ($139.50/mo), I finally went online to shop for a new policy/rate. My search led me to State Farm's Kirk Byrens office in Okemos, Michigan, and their agent Nikolai Jump who was most courteous and effective. Not only he considerably lowered our monthly premium for our KIA Sedona van, but included a ZERO Deductible (instead of the $500 with Liberty), and a $20k renter's insurance, ALL FOR $81.62 a month!! Thank you, Nikolai. We're happy to have found you. Your service was impeccable. Gino Federici P.S. Both my wife and I are seniors!"


April 25, 2023

5  out of  5 rating by Blaex
"I spoke with Ryan, and he was very professional, kind, and had great customer service. I was able to get great affordable coverage. I appreciate you for reaching out Ryan."


April 14, 2023

5  out of  5 rating by Zak
"Everyone in the Kirk Byrens office makes you feel important and are swift with any help needed. I would recommend them to anyone that is looking for top notch people and insurance!"


April 12, 2023

5  out of  5 rating by luscious014
"We have been with them for a couple years now & LOVE them. We have 2 vehicles insured & home owners insurance."

Cindy Argue

April 7, 2023

5  out of  5 rating by Cindy Argue
"Ryan Bolton was truly professional and awesome in handling every step of my change to State Farm for both my Auto and Homeowners Policies. I would highly recommend him to anyone."

andrea B

April 4, 2023

5  out of  5 rating by andrea B
"If you want quality customer service and kindness—look no further. This office will go the extra mile to make sure you have anything/everything you need and more."

Melissa Marie

March 30, 2023

5  out of  5 rating by Melissa Marie
"I wasn’t even thinking about switching my insurance until Ryan reached out to me. I’m glad we were able to discuss vehicle and homeowners insurance, I ended up switching to State Farm. Ryan was very helpful throughout the whole process and answered all my questions. Great customer service!"

Kathleen Fettinger

March 30, 2023

5  out of  5 rating by Kathleen Fettinger
"My experience with Kirk Byrens has been outstanding! The staff are like family! Had to submit a couple of claims last year and they were on top of it the whole time! They made sure I was happy."

Frank Brzezinski

March 29, 2023

5  out of  5 rating by Frank Brzezinski
"Kirk does a masterful job supporting his customers. His office is super responsive and works with his customers promptly. Kirk and his office always put customers FIRST."

parag murthy

March 28, 2023

5  out of  5 rating by parag murthy
"Ryan was very easy to work with. Within minutes he gave me a quote and explained all the options and helped me save money on my insurance. Would definitely recommend him for any auto and renters insurance needs."

Michael Hamelin

March 8, 2023

5  out of  5 rating by Michael Hamelin
"Always great prompt and thorough service."

Marcus Ashley

February 27, 2023

5  out of  5 rating by Marcus Ashley
"Ryan brought back the family vibes that I haven't felt from an insurance provider in nearly a decade. He was very knowledgeable and answered my questions thoroughly."

Amber McBrien

February 21, 2023

5  out of  5 rating by Amber McBrien
"Ryan worked quickly on getting us a lower car insurance rate and had everything ready to go, within a day! I was surprised to learn many of the products and policies offered through State Farm, most are unaware of! Thanks for the great experience!!"

Monicka Medina

February 16, 2023

5  out of  5 rating by Monicka Medina
"Ryan was simply amazing hands down."

Mark Palm

September 1, 2022

5  out of  5 rating by Mark Palm
"The best in service ,kind and professional 👌"

Alicia Evans

August 4, 2022

5  out of  5 rating by Alicia Evans
"I asked Kirk a question about my policy &within a few short hours, Kirk had my claim filed, contacted a car rental service AND contacted my preferred car repair shop! All I have to do is call to schedule services. I recommend 10 out if 10!!"